Your Privacy, Our Priority.
At BarberCraft, we understand that trust is built on transparency and respect. This policy outlines how we protect your personal information, ensuring your experience with us, both in-shop and online, is secure and confidential. Your privacy matters – here's exactly how we protect your personal information.
Our Unwavering Privacy Commitment
BarberCraft is committed to safeguarding the privacy of your personal data. Our philosophy centers on collecting only the information essential for providing our premium services, delivering a personalized client experience, and ensuring the smooth operation of our business.
- Data Minimization: We only collect data directly relevant to your appointments, preferences, and service delivery.
- Transparent Use: You'll always know why we collect your data and how it benefits your BarberCraft experience.
- Client Control: We empower you with clear rights to access, amend, or request deletion of your information.
- Regular Updates: Our privacy practices are regularly reviewed and updated to meet evolving standards and client expectations.
Your trust is paramount. This commitment underpins every interaction you have with us, from your initial booking to your next precision cut.
What Information We Collect and Why
To deliver the exceptional service you expect, we collect certain personal information. This data is handled with the utmost care, solely for the purposes outlined below:
Information Collected
- Contact Details: Your name, email, phone number to manage bookings and communicate.
- Service History: Records of your previous cuts, styles, and product preferences for personalized future visits.
- Payment Information: Processed securely via third-party providers for transactions; we do not store full payment card details.
- Website Usage Data: Anonymized data on how you interact with our site (IP address, browser type) to improve user experience.
How We Use This Information
- Appointment Management: To schedule, confirm, and remind you of your bookings.
- Personalized Service: To tailor your grooming experience to your specific preferences.
- Communication: To send service-related updates, promotions (with opt-in), and respond to inquiries.
- Service Improvement: To analyze website traffic and booking trends to enhance our offerings.
We do not sell or lease your personal information to third parties. Any third-party service providers (e.g., booking platforms, payment processors) are vetted for their privacy compliance and only receive the minimum data necessary to perform their functions.
How We Protect Your Information
Security is not an afterthought; it's ingrained in our operations. We employ a multi-layered approach to protect your data from unauthorized access, disclosure, alteration, or destruction:
Technical Safeguards
Our digital infrastructure is fortified with industry-standard security measures:
- Encryption: All data transmitted between your device and our servers is secured using SSL/TLS encryption.
- Secure Storage: Personal data is stored on secure servers with restricted access and robust firewalls.
- Regular Audits: We conduct periodic security assessments and penetration testing to identify and remediate vulnerabilities.
Organizational Measures
Beyond technology, our team is trained to uphold strict privacy protocols:
- Access Control: Only authorized personnel with legitimate business needs can access personal data.
- Staff Training: All BarberCraft employees undergo regular privacy and data security training.
- Incident Response: We have established procedures for promptly addressing and notifying affected parties in the event of a data breach.
Your Privacy Rights and Controls
You have control over your personal information. BarberCraft is committed to facilitating your rights regarding your data:
Exercising Your Rights
- Access & Correction: Request a copy of the personal data we hold about you and ask for corrections.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Easily unsubscribe from marketing communications at any time via links in our emails.
- Cookie Preferences: Manage your cookie settings directly through your browser or our cookie consent tool.
Contact for Privacy Concerns
Should you have any questions, concerns, or requests regarding your data privacy, our dedicated team is ready to assist you. Please do not hesitate to reach out:
Email: privacy@barbercraft.ca
We aim to respond to all privacy-related inquiries promptly and thoroughly.
Your comfort and confidence in BarberCraft are our highest priority. For further details on our data handling, please contact us directly.